Shipping policy

Shipping Policy

Order Processing Time

• All orders are processed within 1-2 business days.
• Orders are not processed or shipped on weekends or holidays.
• If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery times are estimated and depend on your location. Typically, delivery can take between 3-7 business days.
• Please note that delivery times may vary due to carrier delays, which are beyond our control.

Shipment to P.O. Boxes or APO/FPO Addresses

• Papi Wines ships to addresses within the U.S., but excludes P.O. Boxes and APO/FPO addresses, as signatures are required upon delivery
  

Shipment Confirmation & Order Tracking

• You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
• The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

• Papi Wines is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

• Papi Wines is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

• We currently do not ship outside the U.S.

Returns Policy

• Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Contact Us

If you have any questions about this Shipping Policy, please contact us at:

• Email: info@papiwines.com
• Phone: 973-340-9300